betasus Privacy Policy

1. Introduction

betasus ("we," "us," "our," or the "Platform") operates the online casino platform accessible at betasus.live. As a platform serving Filipino players, betasus is committed to handling your personal data responsibly and in compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as the regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).

This Privacy Policy applies to all personal data collected from you when you visit, register on, or use the betasus platform, including through any associated mobile-optimized interfaces. By registering an account or continuing to use the betasus platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, you should discontinue use of the betasus platform and may request account closure by contacting our support team.

2. Personal Data We Collect

betasus collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name
• Date of birth (for age verification — players must be 21 or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys ID, driver's license, UMID)
• Proof of address documents (e.g., utility bill, bank statement)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account, bank statement from BPI, BDO, or Metrobank)
• Selfie or facial verification image where required

2.3 Financial and Transaction Data

• Deposit and withdrawal amounts and history
• Payment method details (e.g., GCash mobile number, PayMaya account reference, bank account details)
• Transaction timestamps and reference numbers
• Bonus and promotional activity records

2.4 Gameplay and Activity Data

• Game history, wager amounts, and outcomes
• Session duration and login timestamps
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)
• Customer support interactions and correspondence

2.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Referring URL and pages visited on the betasus platform

3. How We Collect Your Data

betasus collects your personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse or interact with the betasus platform.
• From third parties — including identity verification service providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and regulatory bodies such as PAGCOR where required by law.

4. How We Use Your Personal Data

betasus uses your personal data only for legitimate, specified purposes. The table below summarizes the primary purposes for which we process your data:

5. Legal Basis for Processing

betasus processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity — processing is required to fulfill our obligations to you under the betasus Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation — processing is required to comply with applicable laws and regulations, including PAGCOR licensing requirements, anti-money laundering (AML) obligations, and tax reporting requirements.
• Legitimate interests — processing is necessary for betasus's legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent — for certain processing activities, such as marketing communications and the use of non-essential cookies, betasus relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing and Disclosure

betasus does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:

6.1 Service Providers

betasus engages trusted third-party service providers to assist in operating the platform, including identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support platforms, and fraud detection services. These providers are contractually bound to process your data only on betasus's instructions and in accordance with applicable data privacy laws.

6.2 Regulatory and Law Enforcement Authorities

betasus may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive. betasus will make reasonable efforts to notify you of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of betasus's business, your personal data may be transferred to the relevant successor entity. betasus will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

6.4 With Your Consent

betasus may share your personal data with other third parties where you have provided your explicit consent to such sharing.

7. Cookies and Tracking Technologies

betasus uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, remember your preferences, and analyze platform usage. The types of cookies we use include:

• Strictly necessary cookies — essential for the platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies — used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies — used to collect aggregated, anonymized data about how players use the betasus platform, helping us identify areas for improvement.
• Marketing cookies — used to deliver relevant promotional content based on your interests and activity on the platform, subject to your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the betasus platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data Retention

betasus retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML regulatory requirements.
• Financial and transaction data — retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• KYC documents — retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Gameplay and session data — retained for a minimum of two (2) years for responsible gaming monitoring and dispute resolution purposes.
• Marketing data — retained until you withdraw your consent to marketing communications or for a maximum of three (3) years from your last interaction with betasus, whichever is earlier.

Upon expiry of the applicable retention period, betasus will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9. Data Security

betasus implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the betasus platform
• Encryption of sensitive data at rest, including passwords and financial information
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication options for player accounts
• Continuous monitoring for suspicious activity and unauthorized access attempts

While betasus takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, betasus will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by betasus:

• Right to be informed — you have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of access — you have the right to request a copy of the personal data betasus holds about you.
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to betasus's legal and regulatory retention obligations.
• Right to object — you have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability — you have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

11. Children's Privacy

The betasus platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. betasus does not knowingly collect personal data from individuals under the age of 21. If betasus becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the betasus platform or provided personal data without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

12. Third-Party Links

The betasus platform may contain references to third-party services, such as payment processors and regulatory bodies. betasus is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the betasus platform.

13. Changes to This Privacy Policy

betasus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. Any changes will be effective immediately upon publication on the betasus platform.

Where changes are material, betasus will make reasonable efforts to notify registered players via email or on-platform notification prior to the changes taking effect. Your continued use of the betasus platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend that you review this Privacy Policy periodically to stay informed about how betasus protects your personal data.

14. Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by betasus, please contact our Data Privacy Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.